As the lead UX/UI designer for the Samarth eGov platform, I played a pivotal role in transforming the user experience and interface to meet the dynamic needs of its diverse user base. I conducted comprehensive user research, including interviews and usability testing, to understand the pain points and preferences of educators, administrators, and students. Leveraging these insights, I restructured the information architecture and designed intuitive, visually appealing interfaces that streamlined navigation and enhanced usability. By integrating accessibility standards and responsive design principles, I ensured the platform was inclusive and effective across all devices. My contributions significantly improved user satisfaction, reduced training time, and increased productivity, positioning Samarth eGov as a cutting-edge tool in the realm of educational technology.