• Spearheaded monthly trend analysis of post-market surveillance data across over six medical device product groups (7,000+ units each), uncovering critical quality and performance insights that informed strategic product enhancements. 

• Orchestrated ad-hoc analytics requests across a ten-member team, ensuring efficient task distribution, on-time delivery, and alignment with stakeholder priorities. 

• Addressed and prioritized ad-hoc data requests from diverse internal and external stakeholders.

• Built and owned monthly quality monitoring dashboards adopted across 50+ product groups, enabling early detection of defects and faster corrective actions using Minitab. • Championed development of a self-service analytics spreadsheet tool for complaints analysis, reducing manual reporting time by 40%. 

• Led UAT for internal analytics tools, gathering user feedback and iterating on workflows to drive adoption and usability. 

• Conducted training sessions for 50+ team members on product usage and adoption. • Executed data quality validation using Excel Power Query and Inquire, improving trend accuracy by 55% and ensuring regulatory compliance. 

• Managed end-to-end technical specifications and validation (IQ, OQ, PQ) for analytics reporting tools as part of the non-product software lifecycle. 

• Maintained QMS documentation (QMS-0024) and led annual system maintenance for critical spreadsheet tools. • Engineered Power BI dashboards delivering real-time shipment visibility for 10,000+ products, reducing manual reporting workload by 80%.