An AI-powered voice automation system that instantly calls customers after they place a Cash-on-Delivery (COD) order to confirm their intent and reduce fake or high-risk orders. The system uses natural conversations in Hindi/English to verify details, understand customer responses, and intelligently classify orders as confirmed, risky, or fake.
It integrates directly with your order flow, updates order status in real-time, triggers retries or follow-ups when needed, and can cancel suspicious orders automatically — all without manual intervention. Built using n8n, Vapi, and API integrations, it creates a fully automated verification pipeline for e-commerce operations.
26 Dec 2025