Customer Support Associate
Vector.ai
• Properly manage and document all work performed as part of ticket queue management.
• Performs other related duties as assigned by responsible manager and/or business unit manager
• Providing key information from customer interactions to management to make business decisions
• Tolerance for repetitive work in a fast-paced, high production work environment
• Participate in activities designed to improve customer satisfaction and business performance
• Gather data, troubleshoot, and work to provide resolutions to end-users and Vector.ai’s partners
20 Dec 2021 - Present
