I gained expertise in project management, marketing strategy, and brand management, and led multiple business and growth-product projects.
By driving Go-to-Market strategies, conducting market research and competitor analysis, and managing a portfolio of education-related projects
I fine-tuned strategies to improve user experience and drive overall growth. 
Furthermore, my successful educator management, facilitation of Ombudsman calls, and introduction of MS Teams helped to reduce the influx by 95%, increase CSAT to 85%, and ensure 25% retention of educators, resulting in significant improvements for the company.I gained expertise in project management, marketing strategy, and brand management, and led multiple business and growth-product projects. By driving Go-to-Market strategies, conducting market research and competitor analysis, and managing a portfolio of education-related projects I fine-tuned strategies to improve user experience and drive overall growth. Furthermore, my successful educator management, facilitation of Ombudsman calls, and introduction of MS Teams helped to reduce the influx by 95%, increase CSAT to 85%, and ensure 25% retention of educators, resulting in significant improvements for the company.

Skills: Event Management · Business Strategy · Analytical Skills · Customer Retention · Program Management · Go-to-Market Strategy · Project Management · Data Analysis