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CRM Lead Management
CRM Lead Management using Sell.Do Real Estate Pre-Sales & Customer Relationship Management Portfolio Case Study Prepared...
30 Jul 2026
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Digital Marketing Case Study: Urmila Moon
Digital Marketing Coordination for a Luxury Residential Project Marketing Operations | Agency Coordination | Brand Commu...
15 Jul 2026
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Executive
Majestic sky bungalow
Managed customer relationships and pre-sales operations for the premium residential project Majestic Sky Bungalow. Handl...
12 Mar 2025 - Present
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Master of Business Administration (MBA) – Marketing & Finance
S. B. Jain Institute of Technology, Management & Research, Nagpur
Master of Business Administration (MBA) – Marketing & Finance (2022–2024). Developed expertise in marketing strategy, fi...
05 Nov 2024
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Senior Officer
ESAF Small Finance Bank
Delivered customer service and relationship management while assisting clients with banking products and documentation....
05 Nov 2023 - 10 Feb 2025
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Marketing Analyst Intern
Fundsroom Trading Company
Conducted market research, analyzed industry trends, and supported marketing initiatives through data collection and rep...
05 Sep 2023 - 26 Nov 2026
Urmila Moon
MBA graduate with 3+ years in CRM, real estate, and digital marketing. Passionate about customer experience, operations, and driving business growth.
Nagpur, India
Working at I am an MBA graduate with 3+ years of experience in CRM, customer relationship management, real estate operations, and digital marketing. Throughout my career, I have managed customer interactions, coordinated marketing activities, maintained CRM systems, tracked leads, prepared reports, and worked closely with sales teams to deliver a seamless customer experience. I enjoy solving problems, organizing processes, and learning new tools that improve productivity. I believe in continuous learning and take pride in being reliable, detail-oriented, and adaptable in fast-paced work environments. I am currently looking for opportunities in CRM, customer success, operations, digital marketing, and business support, where I can contribute to organizational growth while continuing to develop my professional skills.

