CRM - Call center and Loan Management activities

As per the functionalities of a basic CRM , Leadsquared's CRM was used for the same purpose:-

  1. Calling Leads 
  2. API integrations through Google Ads and Facebook Ads 
  3. Landing page and website integration
  4. Converse facility , for chatting directly through WhatsApp with leads 
  5. Tagging calls , accessing call recordings etc. due to integrations with Telephony 

The entire lifecycle of the CRM , from Requirement Gathering , to integrations, to monitoring the platforms and user access, was completely monitored and managed single handedly by me

 

 

20 Sep 2022

Keywords
CRM Tools Tech Design Customer CustomerSupport LeadAquisition

Creating portfolio made simple for

Trusted by 47200+ Generalists. Try it now, free to use

Start making more money