Designed a two-quarter product roadmap (Q4 FY25 – Q1 FY26) under strict compliance and business constraints.
Objective:
Prioritize and sequence 20 epics to ensure:
Mandatory migration to Razorpay 3.x by Nov 15, 2025
Maximized business impact across customer support, compliance, and growth
Approach:
Used a RICE framework to score epics on Reach, Impact, Confidence, Effort
Marked Razorpay migration as immovable (P0) and aligned all dependencies before Nov 15
Factored stakeholder pain points (cashback SLA & compliance audit trails) into Q4 priorities
Balanced critical fixes with long-term growth initiatives (e.g., Referral Gamification, B2B Portal)
Tools Used:
Miro for roadmap visualization (swim-lane view)
CSV analysis for epic-level prioritization
Key Risks:
Missed migration = audit failure
Delay in SLA/cashback fix = NPS drop
UI/QA bandwidth overload due to parallel streams
Success Metrics:
Migration completion by deadline
Cashback resolution SLA ≤ 30 days
Audit trail coverage for 100% resale transactions
Stakeholder satisfaction & lower support tickets
01 Aug 2025
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