• Spearheaded the development of a 0-to-1 SaaS product for utilities, boosting adoption and operational efficiency by 30% through product roadmapping and execution.

 • Directed the creation of 200+ user stories, enhancing product clarity and execution by mentoring 5 interns in requirements gathering, user research, PRD development, and wireframing. 

• Automated back-office operations, cutting manual intervention by 50% through the design and deployment of an intelligent workflow automation framework. 

• Engineered a dynamic reporting module, improving business decision-making by transforming complex data into structured, actionable insights. 

• Expanded market presence, driving revenue growth to $10K/month by securing 3 new customers across California, Canada, and Samoa Island, ensuring seamless integration. 

• Facilitated user adoption and training, increasing engagement and retention by 40% through on-site workshops in Samoa Island and direct stakeholder collaboration. 

• Designed a scalable data migration framework, reducing migration time by 35% through process automation and workflow optimization.