Launched an EDI platform by delivering wireframes & documents with 6 cross-functional groups in 2.5 months (expected in 3 months), connected 200+ clients with Canadian Customs, saved customers millions in late fees and 4 work hours/week
Transferred 100+ customer needs to engineering-faced user stories, prioritized them according to stakeholder aims, urgency, and engineering efforts, and delivered 20+ product iterations
Developed 4 key performance dashboards to track sales, formulated differentiated sales strategies based on consumption, and released 3 APIs by defining requirements, devising, and testing