Zepto Schedule Delivery- Part 2: Customer Insights & Problem Statement

To identify key user insights and define a clear problem statement for Zepto's scheduled delivery feature by analyzing user behavior, segmenting the target audience, and uncovering barriers to adoption through research-driven methods.

08 May 2025

Keywords
zepto
schedule delivery
product management
user insights
problem analysis
JTBD
user research
leadership
stakeholder management
survey
interviews
user segment
user persona
analysis