A fully automated review generation system designed to help e-commerce brands consistently collect high-quality customer reviews without manual effort. After a purchase is completed, the system sends personalized WhatsApp messages requesting feedback along with direct links to Google and Shopify review pages. It intelligently tracks customer responses, logs data in a centralized database, and triggers multi-step follow-ups (e.g., reminders after a few days) to maximize response rates.

The workflow also includes real-time status updates, internal notifications for new reviews, and optional thank-you messages to customers who submit feedback. Built using n8n and API integrations, it ensures a seamless, scalable process for collecting and managing reviews across channels.