An advanced customer reactivation system that automatically targets inactive customers at 30, 60, and 90-day intervals to bring them back and generate repeat revenue. The workflow segments customers based on inactivity duration and intelligently assigns personalized offers based on their purchase history, order value, and customer tier.

Each segment triggers a structured multi-step sequence across WhatsApp and email, including reminders and urgency-driven messaging to maximize conversions. The system continuously checks for conversions before sending follow-ups, ensuring no redundant messages are sent. All activity is logged in a database, with real-time status updates and conversion tracking for performance monitoring.

This automation transforms inactive customers into active buyers again, helping businesses unlock hidden revenue and significantly improve customer lifetime value (LTV).