Worked with the Enterpise Business Applications (Services) team on the Connected Technology project which involved migration from Siebel to Microsoft Dynamics 365.

Technical Product Manager 2

August 2023 – August 2024

• Shaped and aligned the product roadmap with business goals, partnering with leadership to define quarterly OKRs and KPIs, achieving 90% of the objectives and driving a 30% increase in feature adoption across 5 global regions.

• Managed the product backlog prioritization & scrum using SAFe® agile principles, defining user stories & accelerated time-to-market by 40%, reducing requirement-related defects by 25%.

• Led technical delivery & end-to-end development of an interactive web application using ReactJS & FluentUI, and implemented automated regression testing by partnering with engineering, QA, and business teams, resulting in doubled operational efficiency.

• Optimized the Parts Disposition & Claims process in the Partner Portal, reducing processing errors by 25%; coordinated deployment planning and post-launch support, reducing deployment incidents by 80%