Developed a comprehensive email marketing strategy for "Gemstones For Sale," an ecommerce business specializing in gemstones, to boost customer engagement and drive sales. Key components include:
1. Website Audit: Analyzed the current website, pinpointing issues such as a delayed pop-up (30+ seconds vs. optimal 5-7 seconds), low-contrast CTAs, and lack of welcome emails.
2. Design Recommendations: Proposed high-contrast CTA buttons with a diamond icon and a revised pop-up offering "5% OFF your first order" for improved user engagement.
3. Automated Workflows: Created four essential flows using Klaviyo:
- Welcome Flow: A 5-email series to educate, offer discounts, and engage new subscribers.
- Post-Purchase Flow: Personalized emails to enhance buyer experience.
- Abandoned Cart Flow: Notifications to recover lost sales.
- Sunset Unengaged Flow: Re-engagement emails to maintain deliverability.
4. Segmentation: Tailored audiences by birth month (for birthstone offers), engagement behavior (e.g., opens, clicks), and buying behavior (e.g., product views, purchases).
5. Content Strategy: Designed a welcome series with A/B testing to optimize performance and gather subscriber preferences.
[Despite limited access to Klaviyo data, the strategy was built using website audits and sign-up tests, showcasing adaptability and expertise in email marketing, customer journey mapping, and data-driven solutions. View the full strategy document for details.]
20 Jun 2025
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