Community and Operations
Stimuler
- Designed a scalable community management process for engagement, retention, and renewals.
- Managed 2,000+ members, assisting 500+ users in achieving high IELTS scores (25% success rate).
- Led 100+ engagement sessions, boosting retention by 30%.
- Automated renewal tracking with Mixpanel, improving efficiency.
- Processed 2,000+ invoices via Stripe and Razorpay with 100% accuracy.
- Conducted global user research (LATAM, Indonesia, Spain) to enhance localization.
- Led competitive analysis and retention efforts, increasing MRR by 15%.
- Built Tableau dashboards for better data visibility.
- Automated reporting, reducing manual work by 40%.
12 Mar 2024 - Present
