AI-Driven Triage Engine: Medassist uses a lightweight AI model to analyze user symptoms which are entered through text or voice and recommends the most appropriate medical specialty or care action.
Accessibility and Inclusivity: With features like voice input, high-contrast UI, and support for multiple languages, Medassist ensures that even users with low digital literacy can access reliable medical guidance.
Business Impact Goals: Targets include 88%+ triage accuracy, 80% consultation conversion, a 25% improvement in booking completion, and a boost in Net Promoter Score from 2.8 to 4.0+ for first-time users.
26 May 2025
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