GlowTouch Technologies

Junior Support Engineer 

  • Addressed critical website and email support issues using WordPress, PHP, and Splunk, achieving a 100% improvement in performance.
  • Monitored email systems with Splunk, resolving critical errors that improved system reliability by 35%.
  • Reduced security incidents by 40% through comprehensive malware analysis and remediation on WordPress sites.

07 Sep 2023 - 05 Jul 2024


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