Program Manager
Fitelo
- Introduced Chat & in App Store Feature (15% Eng & 10%Core Action increase):
Crafted a product vision using insights from 100+ customer calls.
Led features from ideation to launch, boosting core actions by 10% - Streamlined UX (40% task completion time reduction):
Analyzed the competitive landscape, optimizing UX
Enhanced Content based on User Personalisation, increasing engagement by 15%.
improved UX of 5 internal usage tools
Created a Design Language for internal usage minimizing the iterations in UI procedures - Improved User Onboarding:
Improved onboarding for the organic users, increased conversion by 10%
Led to the creation of accurate persona for a sales call - Improved user retention flow:
Improved the flow to improve customer plan retention by 5%
01 Jan 2023 - 29 Feb 2024
