- Sent daily emails to customers who installed or uninstalled the company's app

- Provided excellent customer service by addressing any issues as quickly as possible

- Generated over 100 customer reviews, improving the company's overall online presence and reputation on the Shopify platform, which is crucial for improving app store rankings

- Set up the company's FAQ page and collaborated with developers to resolve technical issues

- Cross-sold to customers to increase revenue by promoting the company's three different apps

- Attended meetings with customers to gather feature requests

- Scraped leads from Snovio for cold emailing

Cold-DM'd potential customers from the founder's LinkedIn account to promote the company's product

Achievements:

- Helped grow the company from 0 to $18k MRR

- Contributed to the company's success through dedication and hard work