Data analytics examines data sets to draw conclusions about the information they contain. This process is typically performed with specialized software and tools. Data analytics is crucial for businesses and organizations because it provides insights to drive better decision-making, improve efficiency, and gain a competitive edge. Here’s a comprehensive overview of data analytics:

Types of Data Analytics

Descriptive Analytics

• Purpose: To understand what has happened in the past.
• Techniques: Data aggregation and data mining.
• Tools: Reporting tools, dashboards, and visualization tools (e.g., Tableau, Power BI).
• Example: Summarizing sales data to identify trends and patterns.

Diagnostic Analytics

• Purpose: To understand why something happened.
• Techniques: Drill-down, data discovery, and correlations.
• Tools: Statistical analysis software (e.g., SAS, SPSS).
• Example: Analyzing customer feedback to determine the cause of a drop in sales.