Google Digital Academy (Skillshop)
From the "Google My Business" course by Google Digital Academy, I learned the importance of managing an online presence for local businesses.
Key takeaways include:
Claiming and optimizing Google My Business profile helps businesses appear in local search results and Google Maps.
Accurate and updated information such as business hours, contact details, and location can boost visibility and customer trust.
Customer engagement is enhanced through responding to reviews, posting updates, and using photos to showcase services/products.
Insights and analytics provided by Google help businesses track performance, understand customer behavior, and improve marketing efforts.
30 Jul 2022 - Present
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