SaaS—Blog: Cross Platform Testing

Multi-platform Compatibility now comes with a Pay-per-use Service!

If you own a company, an agency, a personal brand, or an e-commerce store, there is one common thing that your customers always land at—your website or your mobile application. We all know the essence of having a website that connects our services and products with the audience and its importance to the business.

Therefore, it is necessary to present a user-friendly website that is compatible across various platforms. This can only be achieved by cross-platform testing.

First, what exactly are platforms?

Suppose you have to visit a website. You can choose to

1. Browse on the internet. (Google, Mozilla Firefox, Yahoo, etc.)

2. Use different operating systems. (Android, iOS, Windows, etc.)

3. Use devices with different screen resolutions. (UHD, 2k, 1080p, etc.)

4. Use varied screen sizes.

5. Use different devices.


The ‘choices’ you have to visit the website or an application are called platforms.


Why should your website be tested on different platforms?

Imagine losing a customer, not because of your product but your website. Imagine a user visiting and bouncing from your website because it is not optimized for the platform they use. We don’t want that as a service provider or a business owner, right?

A user has a tremendous scope to visit an application or a website via numerous platforms. Each platform is unique and comes with innumerable combinations. Hence, your website must be compatible with all platforms a user is most likely to use.

How is cross-platform compatibility achieved?

The developers invest in thorough programming and development, but if the website does not alter with respect to platforms, it disturbs the entire user experience. The simplest things, such as misplaced text alignment or graphics to broken functionality, might make the user leave your website.

Don’t worry. To ensure this doesn’t happen and your application achieves cross-platform compatibility, we perform cross-platform testing.

What is cross-platform testing?

Cross-platform testing is a comprehensive testing method that verifies the compatibility of a website across various platforms. It determines a website's behavior on different platforms. Cross-platform testing also ensures the Quality Assurance (QA) of the application or the software.

There are several ways to approach cross-platform testing. One of which is to apply selective testing. This is used when the website owner feels there are multiple platforms and can eliminate a few. In selective testing, the platforms with the highest probability of user usage are given top priority. Now, the tests are run to achieve compatibility with prioritized platforms.

Example: Consider browsing platforms among India-based users. Google can be easily prioritized over Yahoo, Mozilla Firefox, etc.

The in-depth cross-platform testing brings a great advantage in making a website suitable to numerous platforms, but it has its set of challenges. A few include,

The website has to go through the entire testing process if there is a slight change in the function or program in the development stage.

The owners might ask their customers to shift the platform for a better experience.

The interface consistency issue always arises in the testing phase. Lack of consistency might make the users dislike the UI.

To counter such challenges, you need to perform effective cross-platform testing for your applications and websites.

How can Digy4 make a difference to your website?

Digy4 provides a platform to run test cases of multiple platforms simultaneously, but what’s different? The intriguing factors that make Digi4 stand out are,

1. Digy4’s credit system:

The credit system of Digy4 enables you to scale on demand.

The need for the number of use cases keeps changing every day, but most of the available platforms provide only annual contracts. The website owners might not meet the constantly changing demands with such contracts. Digy4 offers a pay-per-use method where you can buy and use credits to execute cross-platform tests.

The best part? Your credits are never wasted. If you have credits available but no tests to execute, you can still use those credits across multiple products from Digy4.

Because it is cost-effective, you can use Digy4 to test every one of your changes for cross-browser/device compatibility, also called shift-left, instead of doing it in bulk, also called shift-right.

2. Cross-platform interaction:

It is difficult to identify the test issues when numerous test cases are run simultaneously without any interaction across platforms. The cross-platform interaction feature allows us to understand the website’s compatibility with other platforms and test issues during the test run itself.

It is not possible to interact with other platforms on other service providers when tests are run to check compatibility with one platform. Digy4 overcomes this issue by enabling the interactions between the platforms.

The Digi4 Difference:

While other service providers offer services through annual contracts, we at Digi4, have a credit system that encourages our customers to pay only for the services they use. A few of the differences are,

Digi4Other service providers
No limit on concurrency (parallel connection)Parallel connection is limited, in turn the number of tests that can be run at any point.
Scale on demand.Constant contracts irrespective of changes in demand.

Credit system, pay-per-use.

Pay for what you need.

Annual fixed contracts.

You might end up paying more than needed.

Credits are never wasted.

You can always use them across multiple products from Digy4.

If you don’t need to utilize the entire potential of annual contracts, what happens to the money you’ve invested more than required?
Cross-platform interaction during the testing phase.Cross-platform interactions are not possible during the testing phase.
Can run more tests 

Our Solutions at a Glance

Digy4 also offers multiple services in,

1. Quality Engineering.

2. Quality Assurance.

3. Emerging Technology.

4. User experience testing.

5. Consulting.

6. Training.

A few of the products from Digy4 include

1. 360 platform.

2. Cloudify QE

3. Predictive QE.

4. Enterprise TDA-Next Gen TDM.

Digi4’s services give you a win-win situation. You invest for what you need, and you get value for your investment. If you have a website, now you know where to come!


11 Jun 2021

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