Insurance user problems & solution

Indian households typically have a range of insurance policies such as Life, health, Motor, corporate, etc. However, their policies are from different sources and at times scattered across emails, whatsapp, with an agent, etc.

a. To identify all the pain points of consumers who have multiple insurance policies within their family.

b. Identify potential solutions for all of the above problems

22 May 2023

user problem
product solution
user journey
insurance products

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